Client profile

 

Prudential operates in the financial services sector and is one of the leading insurance and asset management companies in Asia.

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Challenge

 

As the previous development centres for this organization were designed by FLI over six years ago, this organization would like FLI to re-design its development centres to reflect the current business context, priorities and requirements. In particular, the development centres need to validate if the talents identified are true talents based on a set of common benchmarks and provide more insights to the business for succession planning. The COVID-19 pandemic has added an additional layer of complexity to this organization's challenge - employees are no longer able to travel overseas to participate in development programs, employees in many countries in which this organization operates are mandated to work from home by their government and large group face-to-face meetings are prohibited in many countries - making it impossible for the organization to continue with face-to-face development centres.

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Solution

 

FLI consultants from different countries in Asia worked together to re-design and deliver virtual development centres at two different levels for this organisation. 
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For the emerging talent group, FLI designed and delivered the following:

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• 1-day virtual DC manager training + 2-day on-the-job coaching

• 2-day virtual assessor training + 2-day on-the-job coaching

• 1-day virtual development centre comprising of 5 customized simulation exercises

• 1-day virtual development workshop including feedback and coaching

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For the top talent group, FLI designed and delivered the following:

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• 1-day virtual assessor training + 3-day on-the-job coaching

• 2-day virtual development centre comprising of 7 customized simulation exercises and 1 interview

• 1-day virtual development workshop including feedback and coaching

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Impact 

 

The virtual development centres that FLI designed have allowed the organization to:

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• Continue to run high quality development centres for its emerging and top talents even in times of pandemic

• Validate talent across the region in a consistent manner

• Gain additional and deeper insight of its talents against the organization new leadership behaviour attributes

• Accelerate the readiness of high-performing talents to take on future management roles